Returns & Exchanges
At Juvenon, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is always a stress-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original items in their secure packaging, ensuring all labels are still attached to the garments to qualify for a full refund.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.
